Our Opportunity
At Chewy, we want all Chewtopians to feel safe, secure as they work, learn and grow as members of our Chewy team. Chewy is seeking an Sr. Program Manager, Asset Protection , to support the Chewy Fulfillment Core & Rx Network teams. This role will lead partnering with the Site Operations team to develop and maintain all Asset Protection compliance, metrics, and automated dashboards at Fulfillment Centers (FCs). In addition, they will provide direct oversight of Chewy Asset Protection compliance programs along with coordinating and participating in annual compliance audits. The successful candidate must demonstrate the ability to communicate, coordinate, recognize, and manage inventory control shrink, risk assessment, assets, physical security, and asset protection standard of operating procedures ( SOP ) on a multi-state, multi-region level. Must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and loss prevention data analysis. This individual will also be responsible for partnering with Learning and Legal teams to review loss prevention training and best practices based on trends to ensure that all Chewy Asset Protection policies and processes remain compliant and current.
What you’ll do:
+ Develop and manage a Asset Protection program (strategy, policy, and procedures) for Chewy’s Fulfillment Centers and Pharmacy.
+ Partner with site leadership, human resources, and internal customers to ensure internal policies and procedures are developed, improved, and adhered to.
+ Work with internal customers and Site leadership to develop loss-reduction strategies. Conduct ongoing risk assessments and outline corrective measures.
+ Monitor and report statistical data relating to Chewy inventory comprehensive audits in compliance with Chewy and industry standards.
+ Review and analyze activities and records to determine compliance with Chewy policies and SOPs.
+ Review Asset Protection and Audit reports and develop recommendations to reduce inventory shrinkage.
+ Initiate, conduct, and support confidential internal/external investigations involving company assets and team members.
+ Assist with incident investigations; prepare investigation reports including recommendations on corrective and preventive actions; and monitor implementation.
+ Ensure Fulfillment Centers and Pharmacy compliance with all laws and workplace standards.
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