Job Title
Part-Time Bookstore Customer Service
Reports To
Bookstore Manager
Classification
Classified Staff
Annual Employment Length
12 months
Account
15-9100-1-5101
Retirement
Not eligible, part-time
FLSA
Non Exempt
Position Summary
Provide friendly, helpful customer service, accurately check out customers and accept payments, assist with stocking and cleaning the store, assist with clerical duties as needed.
Key Performance Indicators
Essential Functions
Required Behaviors, Competencies, and Skills
Define behaviors and values:
Ability to relate quickly and tactfully to a variety of people, including the general public and
colleagues.
Interpersonal skills:
Ability to coordinate multiple tasks and work under time pressures effectively to meet
deadlines.
Communicate clearly and effectively with a variety of people both inside and outside of the
organization.
Ability to identify and express problems and develop solutions from alternative methods and
procedures.
Ability to understand directions, ask questions for clarification, and demonstrate appropriate
action.
Technical skills:
Excellent computer skills including proficiency with word processing, spreadsheet, publisher, and point-of-sale software.
Experience
Education:
HS Diploma.
Work Experience:
Some customer service related work experience.
Industry Knowledge:
Knowledge of general office procedures and ability to use standard office equipment such as cash registers, calculators, copiers, and computers.
Work Environment and Physical Requirements
Ability to bend and stoop to place items on lower shelves and stretch to place items on high shelves.
Ability to carry, push, pull, and/or lift up to 50 pounds of books and supplies on a frequent basis.
Ability to walk and/or stand more than 50% of the time.
Ability to hear and speak to assist customers in the store and on the phone.
This position requires sitting, standing, stooping, kneeling, reaching, walking, pushing, pulling, lifting, grasping, talking, seeing, hearing and repetitive motion.
Mineral Area College is an Equal Opportunity Employer and does not discriminateon the basis of race, color, national origin, gender identity, disability, age, religion, creed, sexual orientation,socioeconomic status,genetic and family medical history as defined by GINA, or marital or parental status, in admission/access to, or treatment/employment in its programs and activities.
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