Job Description

Sept 2024

JOB OPENING: Front Office Staff

DESCRIPTION : Aberdeen Audiology is a fast-paced and busy audiology private practice in Wayne, Malvern and West Chester, PA. Every day, we help patients ranging in age from infants to centenarians hear and process sounds better and regain their balance. We have an opening for a part-time office coordinator position. Ideal candidates would have the following characteristics:

• The ability to welcome people to the practice and convey a friendly atmosphere from first contact, over the telephone or in person.
• Maintain a high level of professionalism when communicating with patients and the staff of referring physicians, audiologists, speech-language therapists, and other healthcare professionals.
• Help promote the practice through exceptional customer service and interaction with referring offices.
• Ability to exercise good judgment in decision making and attention to detail.
• Basic computer and internet skills, i.e. browser use, Microsoft Office, and latest Windows versions
• Ability to thoughtfully communicate with other members of the office staff.
• Maintain organizational skills in the midst of a fast-paced environment
• Ability to multi-task and prioritize tasks or problems in order of importance.
• A willingness to learn new skills and systems
• The ability to maintain a 24 to 35 hour work schedule with consistent start times

RESPONSIBILITIES : While the ideal candidate does not need to be able to perform these tasks immediately (training will be provided) the following tasks will be performed on a regular basis:

• Greet patients entering the practice and promptly answer telephone.
• Schedule appointments according to practice guidelines
• Prepare patient electronic files the day before the appointment
• Obtain referrals when required
• Accurately enter or update patient information in the office software
• Record and update patient insurance information
• Follow HIPPA-related policies and procedures regarding protected health information
• Collect patient payments and record in the office software
• Coordinate and collaborate with our medical insurance billing service
• Call missed appointments and reschedule
• Prepare FedEx, UPS, and USPS shipments
• Sort incoming faxes
• Listen to phone messages and route accordingly
• Maintain basic office supplies and forms

HOW TO APPLY : Please submit a cover letter, résumé, and a minimum of two references via email to dr.goyne@aberdeenaud.com.

LEARM MORE ABOUT US : Visit aberdeenaudiology.com

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• West Chester, PA (Required)

Work Location: In person

Job Tags

Similar Jobs